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FAQs - Wiener Library

The Wiener Library

For the Study of the Holocaust & Genocide

FAQs

4. Can I borrow books?

5. How long does it take to retrieve material from the stores?

1. Do I need to join The Wiener Library to access the collections?

2. How do I log in to the website?

3. How do I reserve books?

Hearing websites

6. How can I search your collections?

Text size

Magnifying the screen

Using different stylesheets

Make the mouse pointer bigger

Slowing down the mouse

7. How do I export information from the Library catalogue?

8. Does your catalogue recognise non-standard letters?

9. How can I search for Hebrew or Russian material?

10. I can't see the subject I'm looking for on the list of keywords

11. Why are there no place names on the subject list

12. I'm looking for a person, not a subject

13. I don't know the correct spelling of what I'm looking for

4. Can I borrow books?

Yes you can, but only if you become a member of the Library. Becoming a member entitles you to borrow up to 6 books for 3 weeks. You can renew your books via phone or email twice before you have to return them.

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5. How long does it take to retrieve material from the stores?

Once you have filled out a request slip it takes no longer than 10 minutes for us to retrieve material from the basement stores.

We do store some material in a remote storage facility. This will be identified on the catalogue record as ‘Storage, Surrey' under location. If you are interested in material stored elsewhere please let us know 3 weeks in advance and the item(s) will be retrieved for you.

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1. Do I need to join The Wiener Library to access the collections?

There is no need to become a member to access The Wiener Library's collections. However, on your first visit please bring some form of photo ID and proof of address or, if you are a student, a letter of introduction from your tutor.

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2. How do I log in to the website?

There is no need to log in to the website. The login button is for staff only. If you are a member you can log in to the library management system using your surname and membership number. Once you have logged in you can check how many books you have borrowed or reserve items.

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3. How do I reserve books?

Books can be reserved by sending us an email or calling us on 020 7636 7247. Once the item has arrived we will contact you.

If you are a member you can log in to the library management system using your surname and membership number and reserve books online. Once you are logged in tick the little box on the left of the title. To view selected items click on the shopping basket that will appear on the top right hand side. You can request items by clicking on the Request button at the bottom of the list.

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Hearing websites

There are some programs available which allow your computer to talk to you.

Windows users:

Windows Narrator is a basic screen-reading program, offering speech feedback for all menus and dialog boxes, Windows Explorer and Notepad but will not speak out a whole Word documents or web page. There are however, a number of text to speech programs available any selected text to be spoken back to the user.

Mac OS:

Go to 'System Preferences' and select 'Universal Access'. From here you can turn on the text to speech function.

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6. How can I search your collections?

Finding aids for books, pamphlets, periodicals, audio-visual materials, documents and photographs can be searched through our online catalogue.

The following finding aids are available in the Wolfson Reading Room:

List of press cuttings by subject and person
List of objects
List of artworks and posters

We also have subject guides for specific topics here

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Text size

You can control the size of the text and change fonts if you wish. Here's how...

To change the text size in Internet Explorer (a typical Windows browser):

Select View in the menu bar Select Text Size You'll get a list of different font (text) size options –choose the size that's appropriate for you. To change the text size in Safari (a typical Mac OS X browser): Select the View menu from the Finder bar Select Make Text Bigger and choose the size that's appropriate for you. In addition to text size – the font type (i.e. Arial, Verdana, etc) is also selectable via the browser. To display web page text in a different font in Internet Explorer: Go to the Tools menu and click on Internet Options On the General tab, click Fonts In the Web page font and Plain text font lists, click on the fonts that you want to use.

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Magnifying the screen

You could try magnifying the screen if increasing the text size does not make text easy to read.

Mac OS users:

Go to 'System Preferences' and click on 'Universal user'. Here you can magnify the screen and have the option to turn on the 'text to speech' function.

Windows users:

All recent versions of Windows include magnification software. This allows you to greatly increase text size, but is restricted to a small portion of the screen.

To use Windows magnifier click on the 'Start' menu, then select 'Programs', 'Accessories', 'Magnifier'. The settings dialog box will appear; from here you can adjust the magnification as desired.

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Using different stylesheets

You can find free tools to help you create your own stylesheet on the web. By doing this you can specify the text colour, font type and size, background colours etc. to suit you. Once you have created your own stylesheet you can apply it to our website.

Internet Explorer: Click on the 'Tools' menu, then on 'Internet Options'. This brings up a dialog box. Select 'Accessibility' to bring up another dialog box. From here you can attach your stylesheet by ticking the 'Format documents using my style sheet' checkbox. Click on the 'Browse' button and select the stylesheet you want to use.

Opera: Go to 'File', 'Preferences' and select 'Page Style' from the list on the left hand side. From the drop down menu next to 'Default Mode', select 'User Mode' from the list. Click on the 'Choose' button under 'My Stylesheet' to find your stylesheet and attach it.

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Make the mouse pointer bigger

Windows users

Click Start button > Control Panel > Switch to Classic View > click on Mouse icon Select Pointers tab > choose a mouse pointer > click OK

Mac OS users

Select the Apple button in the menu bar > System Preferences Go to Universal Access > Mouse & Track pad Make the mouse pointer bigger by sliding the Cursor Size bar

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Slowing down the mouse

Windows user

Click on Start button > Control Panel > Switch to Classic View Click on Mouse icon > select Pointer Options tab > adjust Select pointer speed > click OK

Mac OS X users

Go to Apple icon in the menu bar > System Preferences > Keyboard and Mouse Select the Mouse tab > change the Tracking Speed slider to adjust the speed.

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7. How do I export information from the Library catalogue?

Currently it is not possible to export information from the Library's catalogue but you can print out from the computer. Click on the printer icon at the top right hand corner and follow the instructions.

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8. Does your catalogue recognise non-standard letters?

No international characters are used in the online catalogue, apart from umlauts (ä, ö, ü). For your searches you may omit the umlauts. For example:

A search for ‘Low' will bring up records with author names Low & Löw A search for ‘Löw' will also bring up Low & Löw A search for ‘Loew' will only bring up records for Loew

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9. How can I search for Hebrew or Russian material?

Only Roman characters are used in the catalogue. If you are searching for material in other scripts please use the transliterated equivalent.

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10. I can't see the subject I'm looking for on the list of keywords

Across all subjects there are items which have not yet been indexed, in particular, most of our material on Palestine, Zionism and the founding of Israel. If you cannot find what you are looking for by subject term, please enter a relevant term in the title field.

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11. Why are there no place names on the subject list

The catalogue currently only displays actual subject terms on the list. Although geographic terms and names of people are not visible on the list they may be used as search terms.

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12. I'm looking for a person, not a subject

Names can be searched for in the ‘subject' term fields, even though they are not visible on the list. Searches for persons in the ‘subject' field will lead to records about these persons. Searches for persons in the ‘Author' field will lead to records written or edited by these persons.

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13. I don't know the correct spelling of what I'm looking for

Do you know at least the first three letters? Then just use them – truncation is default. Automatic truncation of all search terms is a feature of the online catalogue. This option can be turned off when using the advanced search form. For more details click on the word "Truncation" in the advanced search form.

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